Privacy Policy

This website is owned and operated by Cieli Equestrian (Pty) Ltd and will be referred to as “Cieli Equestrian”, “we”, “our”, and “us” in this Internet Privacy Policy. By using this site, you agree to the Internet Privacy Policy of this website (“the website”), which is set out on this website page. The Internet Privacy Policy relates to the collection and use of personal information you may supply to us through your use of the website.

We reserve the right, at our discretion, to modify or remove portions of this Internet Privacy Policy at any time. The Internet Privacy Policy is in addition to any other terms and conditions applicable to the website. We do not make any representations about third party websites that may be linked to the website.

We recognise the importance of protecting the privacy of information collected from visitors to our website, in particular information that is capable of identifying an individual (“personal information”). This Internet Privacy Policy should be reviewed periodically so that you are updated on any changes. We welcome any comments or feedback you make have.

Company Registration Details:
Cieli Equestrian (Pty) Ltd
Foundry Park – Unit 16
18 Tottum Road
Cornubia Industrial
KZN
4339

 

Company Registration Number: 2020/652477/07

1. TYPES OF INFORMATION COLLECTED

Personal Data
This is data that identifies you or can be used to identify or contact you and may include your name, address, email address, telephone number and billing and credit card information. Such information is only collected from you if you voluntarily submit it. 

Non-Personal Data
Like most websites, we gather statistical and other analytical information collected on an aggregate basis of all visitors to our site. This Non-Personal Data comprises information that cannot be used to identify or contact you. This information is used by Cieli Equestrian for research purposes only. 

 

2. PURPOSE OF WHICH WE HOLD YOUR INFORMATION

Personal Data
Personal data provided may be used by Cieli Equestrian for the following purposes:
(a) To provide you with goods or services you have ordered
(b) To contact you if required in relation to your order or to respond to any communications you may have. Via mailchimp.com
(c) Inform you of upcoming events, special offers and new products we feel that may be of interest to you. Via mailchimp.com
You may unsubscribe from our contact list at any time by replying to a promotional email with the word “unsubscribe” on the website.

Non-Personal Data
We use Non-Personal Data gathered from visitors to our website in an aggregate form to get a better understanding of where our visitors come from and to help us better design and organise our website to provide you with an enhanced customer experience. 

Cookies
Cieli Equestrian uses “cookie” technology. A cookie is a little piece of text stored by the browser on your computer, at the request of your server. We may use cookies to deliver content specific to your interests and save your personal preferences so you don’t have to re-enter them each time you connect to our website. Our cookies are not available to third parties. You can still use our website if you have cookies turned off. We have third party plugins on our site which uses cookies to improve and personalise your experience. 

3. DISCLOSURE OF INFORMATION

It is our company policy not to disclose any personal information with any third party. Your data will be managed securely by Cieli Equestrian and only used by Cieli Equestrian or its service providers to provide services to you on our behalf. Apart from where you have consented or disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users or anyone else who could be harmed by such activities. Also, we may disclose personal information when we believe in good faith that the law requires disclosure.

4. UPDATING, VERIFYING AND DELETING PERSONAL DATA

You may inform us of any changes in your personal data, and in accordance with our obligations we will update or delete your personal data accordingly.

5. CHANGES TO OUR PRIVACY POLICY

Any changes to this Website Privacy Policy will be posted on this website so you are always aware of what information we collect and how we use it. 

6. SECURITY

We are committed to ensuring that your information is secure. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure, but in order to prevent unauthorised access or disclosure, we have put in place a suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.

7. LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. 

If we become aware of any ongoing concerns or problems with our website, we will take these issues seriously and work hard to address these concerns. If you have any further queries relating to our Privacy Policy, or you have a problem or complaint, please contact us.

At Cieli Equestrian, a proudly South African brand, we relish the chance to connect with our community and riders! Embarking on a global journey, our team is set to make appearances at various competitions and fairs, bringing our unique collection to you.

We extend a warm invitation for you to drop by, engage in conversations, and explore our range. Our passion lies in fostering a community where individuals can share their preferences, creating a space where everyone can connect and converse. Through thoughtful design, we strive to craft products that resonate with the diverse tastes of our community. We eagerly anticipate the opportunity to meet you at one of the upcoming events and discover the products that capture your heart!

The Calender

Pferd Bodensee | Friedrichshafen, Germany | 16 - 18 Feb 2024

Pferd International | Munich, Germany | 8 - 13 May 2024

PfingstTurnier | Wiesbaden, Germany | 16 - 19 May 2024

CHIO Aachen | Aachen, Germany | 28 June - 7 July 2024

Dublin Horse Show | Dublin, Ireland | 14 - 18 August 2024

CHI Donauesschingen | Donauesschingen, Germany | 12 - 15 September 2024

Stuttgart German Maters | Stuttgart, Germany | 13 - 17 November 2024

Amadeus Horse Show | Saltzburg, Austria | 5 - 8 December 2024

Internationales Festhallen Reitturnier | Frankfurt, Germany | 12 - 15 December 2024